This time I am going to focus more on negotiations, in specifically on how to give feedback. Feedback is something very crucial. It is important to give the feedback in such a way it does not cause hard feelings. The article is about Steve Jones' top 7 how to offer feedback.
1. Feedback is the most efficient when given immediately after the meeting.
2. Don't put a label on someone for his/her behaviour. For example don't say she/he is aggressive but say the way she/he spoke sounded a bit aggressive.
3. Do not only give negative feedback but also give some compliments on what they did very well.
4. If you want to make a point about something give examples, so people better understand what you are talking about.
5. Giving feedback is not a moment to show how well you do things. Explain what the best current practice is and don't impose your own way of doing it.
6.Give constructive and not destructive feedback.
7.There are 3 things you should focus on while giving feedback.
- behaviour during the negotiations
- the outcome of the negotiations
- the use of strategies, tool sets and precesses
It can be useful to bring in a senior executive to coach the negotiations and to help giving a good feedback. If the feedback is given in a good way it can be very useful in further negotiations.
how to give feedback
Lise Keirens
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