Ja, kheb in principe voorlopig gewoon mijn 2 blogs wat samengestoken. Nu gaak dat mss nog een beetje moeten samenvoegen met céline haar deel. Wederom wel mijn vraag of we dat letterlijk uit de blogs mogen nemen? Kheb er goeie punten voor gekregen, dus kd8 kga gewoon die weer gebruiken.

How to avoid problems and misunderstandings during cross-cultural negotiations:

Cross cultural negotiation is a complex process, but it can greatly increase success on the international business scene. When doing business with foreign parties, there are a lot of factors that need to be taken into account. Our way of thinking may be completely different as opposed to our foreign business partner. But when we have a good understanding in cultural differences and accept that our partners may see things in a completely different way, we are more likely to obtain a positive reaction from our counterparty when negotiating. A factor that’s vital is respecting protocol, keeping in mind that the business etiquette can vary from nation to nation. You also have to attend to your body language, because that determines your credibility. And when you think you’ve reached a deal, make sure that it is indeed the case. Because in some countries only written agreements lead to a firm deal. 
So when you’re trying to clinch a deal abroad, try your very best to learn the other side’s culture, or at least try to meet them half way and persuade the other side to use some elements of your own culture.  
An other important aspect to be taken into account is the focus on either the past, present or future. So be mindful when you go through your plans for the future. When negotiating with someone, you also have to respect the concept of space. If you don’t do this your company may feel uncomfortable. For example, Arab cultures allow more touching whereas in Asian countries they are not so fond of it. The opinions on eye contact also differ across the world. In some cultures, eye contact is seen as a form of reliability. But, again, in Asia you are better to look down to obtain their respect. Also, certain cultures have a different approach when it comes to cross-and same-gender touching. So when greeting your potential business partner, be aware of what you can and can’t do! 

Info

Ik ga morgenvoormiddag nog wat verderwerken eraan, maar zitten inderdaad al aan veel woorden.
En mijn deel ( hoe we die problemen kunnen vermijden ) zit in principe al voor een stuk in Céline haar deel, wat ook wel logisch is. En tzijn bepaalde dezelfde dingen die erin komen. Dusja, kzal gewoon nog dingen zoeken die ek vind die er zeker inmoeten, en dan eens kijken wat we precies kunnen weglaten. En qua conclusie zou ek dan gewoon met een gevatte zin eindigen, en niet veel meer dan dat.
Trouwens, zou hij er een probleem van maken als we bepaalde goeie stukken gewoon puur uit de blogs halen en er niets aan aanpassen? Nee zeker?
En dinsdag is goed voor mij.

De titel is wel niet echt origineel dus kga daar nog is over nadenken. En dinsdag na wiskunde is goed voor mij.
Ik heb mijn tekst iets korter gemaakt omdat ik zag da die van jullie zo lang was dus nu heb ik 179 woorden. Maar ik denk wel dat jullie teksten ng een stuk korter zullen moeten want we zitten nu al boven de 1000 woorden zonder Jeroen zijn deel...

What is negotiating?

Negotiation is a process between two or more people or parties. The purpose of the process is to accomplish an agreement that satisfies all the parties. During the negotiation process, the parties can choose a mediator who hears each party and helps them coming to an agreement. In business life as well as in daily life, negotiation is an important process.

An important factor while negotiating are the emotions of the parties. Although emotions are often ignored, they can definitely have a positive or negative impact on the negotiating process. Anger is one of the most common negative emotions. Because of this emotion the negotiator has less trust in the other parties and it is more likely that they reject profitable offers. Negotiators with positive emotions show more confidence, use less aggressive tactics and interact more. Some studies prove that negotiators with positive emotions reach more agreements then negotiators with negative emotions.

Another important factor and most likely the most important factor in negotiating is the cultural background of the different parties. Different cultures can lead to several problems.

bronnen:

http://www.beyondintractability.org/essay/emotion/

cross-cultural negotiation by

 Paul R. Horst, Jr., Lieutenant Colonel, United States Air Force²²

dit is mijn stuk ( Lise) het zijn ongeveer 400 woorden. maandag kan ik niet. kan het dinsdag niet? ik zal dit weekend iedereen zijn stuk al eens samenzetten.

What are the differences between the UK and Japan?

In what follows we made a sketch about how, first  British and then Japanese, negotiators expect you to behave during negotiations. It shows differences in mentality and culture. If you take those facts into account you will be able to avoid a lot of problems.

United Kingdom of Great Britain and Northern Ireland

Business meetings and negotiations are formal and to the point. It is important to be very well prepared. It is not unusual that you only get 15 minutes to sell your product. You only get one chance to leave a good impression.
An appointment is best made at least four weeks in advance. You have to be punctual and respect the timing.
Often as a condition to a first meeting, a British negotiator asks for a quotation preferably in Pond Sterling. Those prices will be either tolerated or rejected. You have to indicate that that the quotation is indicative so there is still the opportunity to negotiate or fine tune the quotation.
While negotiating it is worth it to take the British mentality into account. The British are very proud of fact that they are British. They have an Island mentality, which means that  they are opinionated, skeptical, traditional. They are loyal, have a great sense of humor (sarcastic and ironical).
They are dressed mostly formal and conservative. Women are less conventional regarding to dress.  A British businessman will rarely show that he disagrees. This can be very vague and irritating. If he says something like “ This looks very interesting” it means that he is not interested.

Japan

Tradition is still very important in Japan, they expect you to comply with their rules and values. It is recommended to bring a professional interpreter in business meetings. It will show that you are prepared and it assures better communication.

In Japan decisions are made by the entire group. Most companies are family-owned. The relationship is build on trust, confidence, loyalty and commitment in the long run.

 It takes a longer time to cultivate a business relationship in Japan than in the UK. It is impossible to make a deal in just a few days, consistent follow-up is necessary.
For a business meeting it is recommended to dress formal and you must be ready to take of your shoes when entering a meeting room. Japanese people don’t shake hands, they bow. Business meetings are very strict and professional. It is impolite to laugh or make jokes. They consider is rude to say ‘no’ so they don’t always follow up their promises.

http://www.helium.com/items/1015412-doing-business-in-japan-meetings-and-negotiations

http://www.flanderstrade.be/

Dit is mijn tekst. Misschien wel nog eens nalezen... Uit de blog heb ik wel af en toe letterlijk stukjes overgenomen.

als jullie dan ook jullie tekst erop zetten kunnen we misschien maandag samenkomen om er een geheel van te maken en de introduction and conclusion van te schrijven

dit zijn ongeveer 500 woorden

Which problems can occur while negotiating?

While negotiating whit people from different cultures, a lot of problems can occur due to situational factors, economic factors and cultural factors.

Within the situational factors, differences in language and in ethics are the most important challenges. An example: ‘Managers at one American company were startled when they discovered that the brand name of the cooking oil they were marketing in a Latin American country translated into Spanish as "Jackass Oil”.’ When you deal with people who speak a different language and you think there is a problem, the best thing to do is stop, listen and think before you act because it’s very possible you misinterpreted what had been said. Repeat what you think you heard so it can be confirmed you understood well. Also having an intermediary who is familiar with both languages can be a big help.

Ethical differences are a little trickier. If you want to be taken seriously in the business world it’s very important to maintain a high ethical standard. While there of course are a set of human values that are accepted worldwide, there is also a big moral grey area in which situational and cultural differences can cause problems. The challenge here is to deal with parties whose ethics and customs are remarkably different from your own. We will give a few examples. In western countries it’s normal to have direct eye contact with your business partner and to leave a certain distance while interacting. In other countries like China direct eye contact is considered rude and in the Middle East business people get up very close. In China and Japan it is considered very polite to give business gifts, but in the USA and the UK it has a negative effect. All these things can be learned through cross cultural training.

In addition to these situational factors, we also have culture and economic factors. These can have a great impact on the way we do business. Again an example: ‘A sales manager in Hong Kong tried to control employee's promptness at work. He insisted they come to work on time instead of 15 minutes late. They complied, but then left exactly on time instead of working into the evening as they previously had done. Much work was left unfinished until the manager relented and they returned to their usual time schedule.’ When we have a good understanding in cultural differences and accept that our partners may see things in a completely different way, we are more likely to obtain a positive reaction while negotiating. Also try not to make any assumptions if the person who you negotiate with has a background that looks like yours. Body language is very important as well because that determines your credibility. So when you negotiate abroad, try to learn the other’s culture or at least try to meet them halfway and convince the other parties to also take some elements of your own culture into account.

Bronnen:

-         http://www.kwintessential.co.uk/cultural-services/articles/crosscultural-blunders.html

-         http://www.calumcoburn.co.uk/articles/cross-cultural-negotiation/

-         http://www.buzzle.com/editorials/10-5-2004-60126.asp

-         University of Colorado, USA, “Cross-Cultural Communication Strategies”, Conflict Research Consortium

-         http://knowledge.insead.edu/CrossCulturalNegotiations080408.cfm?vid=39

-         Roger J. Volkema, Maria Tereza Leme Fleury (2002),  “Alternative Negotiating Conditions and the Choice of Negotiation Tactics: A Cross-cultrural Comparison”, Journal of Bussiness Ethics 36, 381-398

Discussie, paper, presentatie

Korte samenvatting van wat we besproken hadden ivm de discussie, paper en presentatie:

Discussie:

Céline: wat we voor de paasvakantie besproken hadden
            verschillen tussen paper en presentatie, iemand een idee?
Eline: focussen op verschillen in culturen die problemen veroorzaken in de presentatie want...
Lise: focussen op oplossingen in de paper want...
Jeroen: gaat akkoord.
            in de presentatie moeten we met een goed voorbeeld starten
Celine: kort samenvatten wat wij gezegd hebben
           zeggen dat iedereen moet starten met het zoeken van een voorbeeld om te starten en/of afbeelding...
           vorige keer, voor de paasvakantie, hebben we de inhoud al verdeeld, wie heeft al iets gevonden?
nu iedereen wat vertellen en discussieren
Celine: powerpoint: hoe maken? samen of ieder een deel?
discussie over datum+deadline zetten
Celine: zeggen dat Eline alles dat ze genoteerd heeft op de blog moet zetten

Nu was ik wel aant denken dat dit misschien nog steeds te kort gaat zijn :s dus misschien moeten we toch weglaten dat we al een samen gekomen zijn en dan gewoon ook discussieren over hoe we de indeling van onze presentatie en paper gaan doen, waar we welke focus dan op gaan leggen, wie wat gaat doen enzo... Misschien dat we dan toch wel aan meer tekst gaan geraken he. En dan kunnen we ook nog zeggen van dat we gaan communiceren via de blog, dat iedereen daar alles moet opzetten dat hij heeft. Maar ik zou dan wel zeggen dat we al dingen opgezocht hebben en dan kunnen we daar ook wel iets over zeggen zoals bv Lise dat ze een goed voorbeeld heeft gevonden (Japan).
Wat denken jullie?

Structuur presentatie/paper:

Introduction: met leuk voorbeeld om te beginnen

What is negotiation?=> Eline
           cross cultural negotiation+feelings... => Eline
What causes cross cultural negotiation problems?: differences between cultures+grappige voorbeelden
        =>Celine      (nadruk presentatie)
What are the solutions? =>vooral Jeroen, beetje Celine en Lise
                             (nadruk paper)
Specifiek voorbeeld (Japan):samenvattend   =>Lise

Conclusion


Ik zou dan misschien ergens wel nog wat dieper op in gaan want dit is allemaal vrij algemeen dus als iemand iets interessant vindt, laat het maar weten he.
en dan niet vergeten: op tijd blog checken en mekaars stukken lezen en verbeteren (eventueel in andere kleur ofzo)